Privacy & contact

Contact the business

NuVia Safaris is a safari brand of NuVia Travel, LLC. Your advisor is Stefan Terwindt, based in Atlanta.

For safari planning, questions about an enquiry or a privacy request, email info@nuviatravel.com.

You can also send a travel brief through Plan My Safari.

What your enquiry contains

The form asks for your name and email address. If you choose to provide them, it also records your travel-party details, number of travelers, safari experience, preferred countries, trip length, travel dates, budget and message.

Please do not include passport numbers, payment-card details or detailed medical records in the form. If a trip requires sensitive information later, ask your advisor how to provide it appropriately.

How the brief is handled

A successfully submitted brief is stored in the website’s enquiry system. The website also attempts to email a copy to info@nuviatravel.com, with your email address set for replies. If email delivery fails, the saved brief remains in the enquiry system.

The information helps NuVia Travel respond to you and understand the safari you want to plan. Website hosting, data-storage and email-delivery services process the information needed to operate this service. An enquiry is not a confirmed booking.

Website analytics

Google Analytics measures page visits across the website and records a lead event when the enquiry form is successfully submitted. The lead event does not include your name, email address, budget, message or other form answers. It measures enquiries, not confirmed bookings.

Google Analytics may use cookies and process device and browsing information according to your browser settings and Google’s practices. Read Google’s privacy policy or use Google’s Analytics opt-out tool.

ChatGPT Ads measurement

To measure visits that come from ads shown in ChatGPT, the website loads OpenAI’s measurement pixel and records a page-view event for each page you visit. OpenAI may store an ad click reference in a first-party cookie and process device and browsing information for advertising measurement. No names, email addresses or form answers are sent. The pixel is not loaded for visitors in the European Economic Area, the United Kingdom or Switzerland, and it respects the Global Privacy Control signal. Read OpenAI’s privacy policy.

Questions, corrections and deletion requests

Email info@nuviatravel.com to ask about your information, correct your brief, request deletion or ask how long records are retained. Use the email address associated with the enquiry so the business can identify it; further identity checks may be needed. Any legal or booking-record obligations can be discussed when your request is reviewed.